Terms of Service
Last updated: October 28, 2026
These Terms of Service (“Terms”) are an agreement between you and Zweep Up, operated by [Your full legal name or registered business name] (“we”, “us”). They apply when you create a workspace, sign in, or otherwise use the Zweep Up HR Hub and website (the “Service”). By using the Service you agree to these Terms. If you sign up for a company, you confirm you are allowed to accept these Terms for that company.
1. The Service
Zweep Up gives each company its own private workspace for time tracking, scheduling, time off, tasks, team chat and calls, payroll calculations, payslips and related tools. We may improve, change or add features over time.
2. Accounts
- The company Owner is responsible for the workspace, for everyone they add to it, and for keeping sign-in details safe.
- You must give accurate information and keep it up to date.
- Tell us right away at [email protected] if you think an account has been misused.
3. Your data
Your company owns the information it puts into its workspace (staff details, hours, pay, chats, files and so on). You give us permission to store and process it only to run the Service for you, as described in our Privacy Policy. You are responsible for having the right to add your staff’s information and for telling them how it is used.
4. Payroll and pay figures
The Service calculates pay from the hours, rates, exchange rates and deductions you enter or approve. You are responsible for checking those figures, for actually paying your staff, and for following labor, tax and other laws that apply to your company. Exchange rates come from third-party sources and may differ from the rate you get when you send money.
5. Prices and payment
- Prices are shown on our website. Any free allowance (for example, a number of free employees) is shown there too.
- We email an invoice before each billing period. You pay by bank transfer (such as Wise) using the details on the invoice.
- If an invoice is not paid by its due date, your workspace may be paused after a grace period until payment is received.
- If you choose to pay for several months in advance, those months are not refunded if you leave early.
- We will give at least 30 days’ notice by email before a price change affects you.
6. Acceptable use
Do not use the Service to break the law, to harass anyone, to upload harmful software, to try to get into other companies’ workspaces or our systems, or to overload the Service. We may suspend accounts that do.
7. Closing your workspace
The Owner can close the workspace anytime in Settings → Billing. Billing stops, and the data is kept for 30 days in case you change your mind, then permanently deleted. Download any records you need before then. Unpaid invoices remain payable. We may close a workspace that stays unpaid or that breaks these Terms.
8. Other services
Some features connect to services run by others, such as Airbnb calendars, video calls, GIF search and payment providers. Their own terms apply to how you use them, and we are not responsible for them.
9. Availability
We work to keep the Service running and to back up data, but we cannot promise it will always be available or error-free. Keep your own copies of important records.
10. Limits of our responsibility
The Service is provided “as is”. To the extent the law allows, we are not liable for indirect or consequential losses, lost profits or lost data, and our total liability for any claim is limited to the fees you paid us in the 3 months before the claim.
11. Changes to these Terms
We may update these Terms. If a change is important, we will tell Owners by email or in the app before it takes effect. Continuing to use the Service means you accept the updated Terms.
12. Law
These Terms are governed by the laws of the Republic of the Philippines.
13. Contact
[Your full legal name or registered business name]
[Your business address in the Philippines]
[email protected]